Investors Capital Corporation and its family of affiliated companies are committed
to maintaining the trust and confidence of our customers. We want you to understand
how we protect your privacy when we collect and use your nonpublic personal information
(“personal information”) in the course of business, as well as the measures we take
to safeguard your personal information. Keeping personal information secure and
private is a priority at Investors Capital Corporation.
How We Collect Your Personal Information
While providing service to you, we collect personal information from the following
sources:
- Account applications and other standard forms related to your accounts. Examples
of information collected include your name, address, Social Security number, assets,
types and amounts of investments, transactions and income.
- Your transactions with Investors Capital and its affiliated companies, including
those that work closely with Investors Capital to provide you with diverse financial
products and services. Examples of information collected include your account balance,
payment history, parties to transactions, types and amounts of investments, transactions,
and credit card usage.
- Consumer reporting agencies, including information concerning your credit worthiness
and credit history.
- Information obtained from third parties when verifying applications or other forms.
This may be obtained from your current or past employers or from other institutions
with which you conduct financial transactions.
Keeping your information secure is one of our most important responsibilities.
We restrict access to your personal information to those employees and agents who
assist us in providing products or services to you. We maintain physical, electronic
and procedural safeguards that comply with applicable law to protect your personal
information. We train our employees in the proper handling of personal information.
When we use other companies to help provide our services to you, we require them
to protect the confidentiality of personal information they receive.
Use of "Cookies"
We may occasionally use a “cookie” in order to provide better service to you,
to facilitate your use of our website, to track usage of the website, and to address
security issues. (A cookie is a small piece of information that a website stores
on a personal computer and can be retrieved later.) We may use cookies for administrative
purposes, such as to store your preference for certain kinds of information. None
will contain information that will enable anyone to contact you via telephone, email,
or any other means. If you are uncomfortable with the use of cookie technology,
you can set your computer’s browser to decline cookies. However, if you refuse cookies,
you may be unable to utilize certain features of our website, and you may experience
performance issues with our website.
Disclosing Personal Information to Non-Affiliated Third Parties
We do not sell, share or disclose your personal information to non-affiliated
third-party marketing companies, except personal information we share with other
financial institutions pursuant to joint marketing agreements we enter into with
them. For example, when banks and credit unions offer investment program services
through Investors Capital or its affiliates, those program services may be conducted
under joint marketing agreements between us and the banks or credit unions.
We may disclose all of the information we collect, as described above in the
section captioned “How We Collect Your Personal Information,” to companies that
perform marketing or other services on our behalf and to other financial institutions
with which we have joint marketing agreements. All of these companies are contractually
obligated to keep the information that we provide confidential and use the information
only to provide the services as allowed by applicable law or regulation. They are
not permitted to share or use the information for any other purpose. We may also
disclose all of the information we collect to our affiliates, as described above
in the section captioned “How We Collect Your Personal Information.” To the extent
that state laws grant you greater in with our sharing of your will comply with those
laws.
We may also disclose your personal information as permitted or required by law.
These disclosures may include, for example, information to process transactions
on your behalf, to conduct our operations, to follow your instructions as you authorize,
or to protect the security of your financial records.
For Clients of Independent Advisors
If your financial advisor terminates his or her relationship with us and moves
to another brokerage or investment advisory firm (“New Firm”), we or your financial
advisor may disclose your personal information to the New Firm, unless you instruct
us not to. If you do not want us or your financial advisor to disclose your personal
information to the New Firm, and if you do not want your financial advisor to retain
copies of your personal information when your financial advisor terminates his or
her relationship with us, you may request that we and/or your financial advisor
limit the information that is shared with the New Firm by filling out the Privacy
Choices Notice, which is attached to this Privacy Notice, and mailing it to: Investors
Capital Corporation, Compliance Department, 230 Broadway East, Lynnfield, MA 01940.
If your primary address is in a state that requires your affirmative consent to
share your personal information with the New Firm (such as California or Vermont),
then you must give your written consent before we will allow your financial advisor
to take any of your personal information to that New Firm. You can withdraw your
consent at any time by contacting us in writing at the address provided above.
If you want to follow your financial advisor to their New Firm when your financial
advisor terminates his or her relationship with us, please do not send in the Privacy
Choices Notice form.
For Clients of Financial Institutions and ICC and Its Affiliates
If you are a customer of a bank, credit union, or other financial institution
program with which we have a joint marketing agreement (such as under a bank or
credit union investment services program) and your financial advisor with whom you
work pursuant to that program terminates his or her relationship with us, we will
not permit your financial advisor to take your personal information with them or
retain copies of it without your written consent and the approval of your bank,
credit union, or other financial institution program. However, Investors Capital
entered into the Protocol for Broker Recruiting (Protocol) with certain other brokerage
firms, and if Investors Capital remains a signatory to the Protocol as of the effective
date of your advisor’s termination from Investors Capital, then Investors Capital
will permit your financial advisor to take your name, address, phone number, e-mail
address, and the account title of the accounts serviced (or additional information
as permitted if the Protocol is amended) while your financial advisor was associated
with Investors Capital if your advisor joins one of these Protocol brokerage firms.
The ability to take this customer information may be restricted by agreements between
your financial institution and your financial advisor.
Please do not send in the Privacy Choices Notice form as it is not applicable
to your account relationship with us.
Disclosing Personal Information to Affiliates
We do not share your personal information with our affiliated companies for marketing
purposes. However, we may share within our family of affiliated companies, information
about our transactions or experiences with you, such as your name, social security
number, account or payment history and similar information. For example, if you
currently do business with one of our affiliates, or if you ask to receive information
or offers from them, we may share your personal information with those affiliates.
Our affiliates may also continue to use personal information they receive from us
to perform services on our behalf, to respond to communications from you, as you
authorize or request, or, if you are their customer, to offer you their products
or services. To the extent that you are entitled to other protections under applicable
laws and these laws apply, we will comply with them when we share personal information
about you.
If Your Relationship With Us Ends
If your relationship with us ends, we will continue to treat personal information
in accordance with this Privacy Notice. That means that we may continue to share
your personal information with our lending partners and affiliates as described
above or permitted by law. However, if you notify us of your election not to have
us share your personal information with others before or after your relationship
with us ends, we will honor that request.
Changes to Our Privacy Policy Notices
We reserve the right to amend (that is, to add to, delete from, or change) the
terms of this Privacy Notice from time to time. Our Privacy Notice, as in effect
from time to time, is continually posted on our website. By electing to become one
of our customers or by receiving our products and related services, you agree to
receive copies of our Privacy Notice and any amendments to it from our website,
unless you notify us otherwise in writing at the address provided on page 6. You
may view our Privacy Notice online at www.investorscapital.com. Notwithstanding
the foregoing, we will provide you with a written copy of our Privacy Notice at
least annually.
Additional State Opt-Out Information
The information-sharing practices described above are in accordance with Federal
law. In states where additional notification is required before you can provide
an effective opt-out, we will contact you separately regarding your opt-out choices.
View and Change Your Personal Information
You can review your personal information and make any needed corrections to it
by contacting us in writing at the address below.
Contact and Right to Access and Correct Information
You may write to us at the address below with any questions you may have about
your personal information. You may see and copy the personal information that we
have about you in person. If you prefer, we will copy and send it to you. If you
think the personal information that we have in our files is incomplete or incorrect,
you may request that we complete or correct the disputed personal information. We
will review your request. We will either or explain why we did not do so. If we
the change, you may file a written statement of dispute with us. We will include
the written dispute in future disclosures of that personal information. We will
send the written dispute to anyone you ask who received your personal information
from us in the past two years. To exercise these rights, please send us a written
request. Please include your name, address, account number, daytime phone number,
and the personal information that you would like access to or that you believe needs
correction. We may charge a small fee to collect and send the personal information
to you. To protect your personal information, we may ask you to verify your identity
and to provide other details to respond to your request.
Our mailing address for purposes of this Privacy Notice is:
Investors Capital Corporation
Compliance Dept
230 Broadway East
Lynnfield, MA 01940
Questions related to the protection of your Social Security number or your other
personally identifiable information may be sent to compliance@investorscapital.com.
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